How to choose a cleaner in Birmingham (7 questions to ask)
15 August 2026 · 4 min read
You're giving someone access to your home. These are the questions worth asking before the first booking. We'd expect any decent company to answer all seven without hesitating.
The seven questions
- Are you insured, and what does the public liability cover?
- Are your cleaners DBS-checked and directly vetted?
- Will I get the same cleaner each visit?
- Are products and equipment included in the price?
- What happens if I'm not happy with the clean?
- What's the cancellation policy?
- Can I see recent, verifiable reviews?
Red flags
Cash-only with no invoice, no written quote, no insurance documents, or pressure to pay for a block of cleans upfront. A genuine local company will happily put everything in writing.
How Preshine answers them
We're fully insured, every cleaner is DBS-checked, we keep the same cleaner on your property wherever possible, products are included, and if something is missed we return within 24 hours and re-clean it free.
Want it done for you?
Preshine cleans homes and offices across Birmingham from £20/hr, insured, DBS-checked, with a 24h re-clean promise.
Book a clean